Niniejsze ogólne warunki sprzedaży są dostępne w języku francuskim (wersja wiążąca), angielskim i koreańskim.
Hotel accommodation
the château's rooms
Version 1.2 — in force from 17/08/2026
Courtesy translation of version 1.2 of 17/08/2026 — the French version prevails (art. I-8).
In brief
- A non-refundable rate is owed in full from the time of booking and gives rise to no refund, including in the event of no-show (art. IV-1 and IV-3).
- For other rates, a late cancellation or no-show gives rise to an indemnity of one night's stay (art. IV-3).
- The tourist tax is paid on site, per adult and per night; it is never included in an online payment (art. IV-4).
- Quiet is requested in the accommodation buildings from 11 p.m. (art. IV-6).
This summary is provided for clarity. In the event of any discrepancy, the text of the articles below prevails.
Part I — Common provisions
I-1. Identification
JUDVI, a French simplified joint-stock company (SAS) with a share capital of €4,000,000, Caen Trade and Companies Register (RCS) no. 807 543 863, VAT no. FR50807543863, whose registered office is at 1776 Route d'Orbois, Le Bû, 14240 Aurseulles (hereinafter "JUDVI").
I-2. Purpose and acceptance
These terms govern JUDVI's services: private hire of the estate (Part II), events open to participation (Part III) and hotel accommodation (Part IV). They are accepted by signing the quotation (devis) or the contract, or by ticking the box provided at the time of online booking.
I-3. Prices and VAT
Prices are stated in euros, all taxes included. The breakdown by VAT rate appears on the invoice. The tourist tax (taxe de séjour), collected on behalf of the municipality, is not subject to VAT.
I-4. Payment
The price is payable according to the payment schedule (échéancier) stated in the quotation or the contract. The date of actual receipt of the funds is authoritative. In the event of late payment: penalties at three times the statutory interest rate and, for business clients, a fixed recovery indemnity of €40 (art. L441-10 of the French commercial code). No discount is granted for early payment.
I-5. Liability and insurance
The Client is liable for damage caused by the Client, the Client's guests and the Client's service providers. The Client declares that they hold civil liability insurance and provides proof upon request.
I-6. Personal data
The data collected are used for the management of bookings, for invoicing and for legal obligations. The Client has a right of access, rectification and deletion at the address indicated on the website.
I-7. Consumer mediation
After a written complaint to JUDVI has remained unresolved, the consumer client may refer the matter, free of charge, to the consumer mediator (médiateur de la consommation): Avenir Conso — 197 Boulevard Saint-Germain, 75007 Paris — www.avenir-conso.com. The referral (saisine) is made online (www.avenir-conso.com) or by post, within one year of the written complaint addressed to JUDVI (art. L612-1 et seq. of the French consumer code).
I-8. Applicable law and language
These terms are governed by French law. In the event of any discrepancy between language versions, the French version prevails.
Part IV — Hotel accommodation
IV-1. Booking and payment
The booking is confirmed after registration of the payment or of the guarantee requested, according to the chosen rate. Non-refundable rates are owed in full from the time of booking — excluding the tourist tax (art. IV-4) — and give rise to no refund.
IV-2. Arrival and departure
Arrival and departure times are indicated in the booking confirmation.
IV-3. Cancellation and no-show
Non-refundable rate: in the event of cancellation or no-show, the price of the stay remains due in full; any amounts already paid remain vested in JUDVI.
Other rates: any late cancellation or no-show gives rise to an indemnity equal to one night's stay.
IV-4. Tourist tax
The tourist tax (taxe de séjour) is due per adult and per night, at the rate in force. It is paid on site and is never included in a prepayment. It is not due in the absence of a stay.
IV-5. Invoice
An invoice is provided upon request or at departure.
IV-6. Quiet
Quiet is requested in the accommodation buildings from 11:00 p.m.